RESUME

CYBRARIAN (Digital Asset Manager)

Kimberly Clark (full time; marketing and e-comm assets)

2024 - current

Highlights

- Manage marketing digital assets (metadata, data transformation & integration into other systems; data remediation, archiving) - Work with 70k+ assets in various formats (images, videos, legal documents)

- Migration of assets from legacy DAM systems - Develop training materials and best practices for asset uploaders - Train creative agency partners for campaign uploads - Support e-comm teams’ operations on retailer websites (PDP content for ATF, BTF) - Manage and integrate e-comm assets by SKUs - UI testing and ETL (Extract, Transform, Load) assistance for new systems/modules integration - Assist in developing metadata schema for product brands - Taxonomy management on multiple levels and product categories - Manage talent rights’ agreements for corporate brand campaign

- Associate digital assets usage rights with talent agreements

- Rights management, including expiration dates, download access, channels of publication (digital, print, social); archiving and usage renewal

Brands In My Scope 

- Family care: Kleenex, Cottonelle, Viva, Scott 

- Feminine care: U By Kotex, Liv by Kotex, Thinx

TECHNICAL WRITER

Gainwell Technologies (contractor at Trillian Technologies)

2024

Scope

Technical writing review of documentation created to support the custom developed MMIS software (Medicaid Management Information System); client DHCF (Department of Health Care Finance), Washington, DC

Highlights

- HIPAA certified technical writer for Medicaid project

- Experienced in reviewing medical and IT terminology in the following areas

-- Software design and development; Information architecture

-- Infrastructure of MMIS

-- Medical billing

-- Provider and Member PHI information

- Experienced in reviewing variety of document types such as:

-- Interface Control Documents; Software Configuration Documents

-- Technical Specifications Documents; System Security Plans

-- Testing, Validation and Operational Readiness Documents

-- Configuration Documents

-- Physician Billing Manuals

-- User Guides (for Clearing Houses; for Web Portal Billing Claim Reporting)

- Technical writing role

-- Proof reading; Content editing

-- Formatting (tables, charts, lists); Formatting for digital publishing

-- Communication with authors and providing recommendations

-- Creating templates in compliance with Client’s requirements

- Collaboration with multiple teams: Infrastructure; Developers; Billing, ETL (Conversion) team; Interface; DDI (Design, Develop, Implement) team; TPL (Third Party Liability) team

DATA DICTIONARY WRITER (Accounting Dept)

TransformCo (former Sears Corporation)

2024

Scope

- Lead a project to optimize and update the corporate Chart of Accounts prior to migration to a new enterprise sales/accounting system EMS Oracle, and created

pre-migration data dictionary for leger and sub-ledger accounts; including clarifying technical documentation for new Chart of Accounts, their proper use and restrictions

Highlights

- Analyzed the corporate Chart of Accounts for all TransformCo businesses (retail, real estates, rentals, franchise, etc.)

- Surveyed the accounts’ utilization and transactions with TransformCo teams

- Optimized the corporate Chart of Accounts by

-- archiving obsolete accounts

-- merging similar accounts

-- repurposing existing accounts

- Updated the Chart of Accounts:

-- regrouped accounts to reduce them from 2,050 to 1,500

-- created succinct and clear account names

-- created descriptions clarifying the types of transactions and the account purpose

- Updated corporate taxonomies in several categories:

-- retail departments

-- franchise businesses

-- corporate divisions

-- enterprise categories

-- business locations

- Analyzed, optimized and updated company divisions to reflect the current state of all affiliated TransformCo businesses

DIGITAL ASSET MANAGER

CamelBak (contractor, outdoor equipment e-commerce)

2023 - 2024

Role highlights

- Large-scale data migration to Aquia DAM

- Legacy assets metadata clean-up of 15,000+ digital assets

- Developing file naming conventions of 6,000+ digital assets

- Prepared and migrated 15,000+ digital assets to Aquia DAM (formerly Widen)

- Created custom metadata application profile (metadata schema)

- Created custom taxonomies and asset categories for optimized browsing/searching

- Utilized Dropbox API for data extract process

- Metadata transformations using complex Excel formulas and functions

Technical documentation writing

-- for migration support (workflow, procedures, how-to-manuals)

-- for adding new assets in Aquia DAM (training guides, user manuals, how-to-reels)

DIGITAL ASSET MANAGER

Land O Lakes Inc (contractor, food industry)

2023

Role highlights

- Post-migration metadata clean-up of 130,000+ legacy digital assets

- Post-migration enterprise taxonomy remediation and re-design

- Optimized information architecture for improved browsing experience

- Developed metadata application profile (metadata schema) for LOL business units

- Developed and maintained enterprise taxonomies

- Streamlined new metadata workflows in enterprise DAM

- Managed various DAM browsing categories, asset rights, user account permissions

- Collaborated with IT Development team for DAM features improvement

Additional responsibilities

- Technical documentation writing (user guides, how-to-manuals, workflow procedures)

- Participated in taskforce for DAM Optimization, Governing Procedures, Best Practices

TECHNICAL WRITER

Bulgarian School of Las Vegas

2022-06 - 2022-12

Technical documentation writing

- Wrote software user manuals

- Created instruction manuals for software troubleshooting

- Updated student/parent handbook

- Updated school safety procedures
- Updated school forms templates

DIGITAL ASSETS LIBRARIAN | TECHNICAL WRITER

University of Nevada, Las Vegas

2018-02 - 2022-07

Technical documentation writing

- Created and maintained internal web page hosting 100+ technical documents, procedures, manuals

- Wrote user manuals, training documentation, step-by-step instructions for complex technical procedures

- Wrote how-to manuals for digitization software and technology & manuals for cloud-based metadata software

- Wrote new hire onboarding procedures, checklists and training guidelines

Digital asset management

- Maintained cloud-based DAMS with 600,000+ digital items of different formats in multiple collections

- Configured cloud-based DAMS to support variety of collections

- Migrated 150,000+ digital items to a new Drupal/Fedora platform

- Organized, uploaded and digitally preserved digital items

- Organized and maintained a back-up of digital folder system

- Participated in developing a new DAMS by providing consultations and feedback during the UX phase

Metadata management

- Maintained and updated metadata application profile

- Cleaned up 150,000+ metadata records for migration

- Trained metadata creators to consistently apply metadata rules

- Supervised metadata creation and quality reviewed new records

- Created, enhanced and normalized controlled vocabularies

Project management

- Large-scale project management

- Prioritization, task delegation, progress tracking of complex digitization project involving 9000+ items

- Implemented Trello and Airtable (project management systems) to simplify and enhance daily operations

- Developed workflows for variety of projects

Team management

- Recruited, hired, trained, on-boarded new employees

- Daily employees supervision

- Provided specialized metadata and digitization training for staff

Reference and research

- Provided reference services to academic faculty and students

- Instructed users how to retrieve information from digital resources 

DIGITAL PROJECT MANAGER | METADATA MANAGER | TECHNICAL WRITER

University of Nevada, Las Vegas

2016-09 - Feb 2018-02

Project management

- Oversaw large-scale digitization project (300,000+ digital items)

- Lead and troubleshooted daily operations and technology glitches

- Task prioritization, progress assessment, reporting to stakeholders

- Budget management, expenditure reporting, budget justification
- Collaborated with partners and vendors on a national and international level, including Library of Congress
- Coordinated vendors, stakeholders and advisory board
- Developed efficient workflow to streamline the digitization process

Metadata management
- Updated project metadata application profile to conform to Library of Congress standards
- Trained project staff to consistently apply metadata rules
- Supervised metadata creation and quality reviewed new records

Technical documentation writing
- Wrote/updated user manuals, technology procedures, digitization step-by-step instructions
- Wrote training documentation for project staff
- Developed a project website (web design, information architecture, content writing)

Team management
- Recruited, hired, onboarded new staff
- Trained, supervised and evaluated performance of project staff

DIGITAL ASSETS SPECIALIST | TECHNICAL WRITER

University of Nevada, Las Vegas

2015-10 - 2016-07

Digital asset management

- Maintained, updated and curated digital assets in a cloud-based DAMS

- Organized and supervised upload of new digital assets in the DAMS

- Developed efficient workflow for adding, removing, restricting digital assets

- Generated statistics and reports of digital asset usage
- Identified and generated reports of digital assets needing remediation

Technical writing
- Developed workflow flowcharts to enhance the digitization workflow
- Developed metadata users' manual
- Developed checklists with recurring steps for metadata team
- Created video tutorials for metadata team

Metadata management
- Metadata quality control
- Developed and implemented local authority terms systems for controlled vocabularies
- Managed and curated new metadata terms
- Managed and prepared metadata for linked data projects
- Consulted software developer for necessary software enhancements, new functionalities and customization of local authority system

Team management
- Hired, trained and supervised employees
- Managed large-scale digitization project team
- Trained and managed metadata team
- Developed OCR projects and managed OCR team workflows

LIBRARY ASSISTANT | Reference and research

Las Vegas-Clark County Library District

2012-06 - 2016-09

Reference and research

- Provided reference services to library users

- Promoted library electronic resources and databases

- Instructed library users to retrieve info from databases efficiently

- Taught library users on various search techniques for refining search

Technical writing
- Wrote procedures and guidelines for the Reference department
- Created the workflow chart for training new hires

Metadata and cataloging
- Cataloged library materials to ensure easy resource discovery
- Created consistent metadata for new materials

LIBRARY ASSISTANT

Las Vegas-Clark County Library District

2011-09 - 2012-06

- Processed and organized library materials

- Participated in curation projects

- Participated in reorganization projects to ensure easy resource retrieval 

HEAD ACCOUNTANT

OTOM Ltd., Ruse, Bulgaria

2006-02 - 2011-03

- Performed financial analysis and forecasts

- Generated financials reports for stakeholders

- Assisted in budget preparation and expense management activities

- Monitored expenditures, analyzed revenues, determined budget variances
- Collaborated with IRS on financial inquires
- Assisted IRS audits
- Updated and maintained existing accounting procedures and policies
- Supervised bookkeepers

IMPORT EXPORT SPECIALIST

SL Industries Ltd, Ruse, Bulgaria

2005-06 - 2005-12

- Coordinated import-export transaction for foreign partners

- Ensured import-export documents comply with the customs laws and regulations

- Worked with authorities to obtain import permits and export licenses for foreign shipment 

- Gathered statistics from monthly transactions, prepared reports, reported to stakeholders

TEACHER | ENGLISH AS A SECOND LANGUAGE (ESL)

Ruse School District, Ruse, Bulgaria

2003-08 - 2006-09

- Taught intermediate and advanced students: English grammar, spelling and punctuation, reading, pronunciation, vocabulary, composition skills, critical thinking skills

- Created inspiring inclusive environment for ethnically, racially and religiously diverse students to promote academic success