RESUME

TECHNICAL WRITER

Bulgarian School of Las Vegas

2022-06 - Current

Technical documentation writing

- Wrote software user manuals

- Created instruction manuals for software troubleshooting

- Updated student/parent handbook

- Updated school safety procedures
- Updated school forms templates

DIGITAL ASSETS LIBRARIAN | TECHNICAL WRITER

University of Nevada, Las Vegas

2018-02 - 2022-07

Technical documentation writing

- Created and maintained internal web page hosting 100+ technical documents, procedures, manuals

- Wrote user manuals, training documentation, step-by-step instructions for complex technical procedures

- Wrote how-to manuals for digitization software and technology & manuals for cloud-based metadata software

- Wrote new hire onboarding procedures, checklists and training guidelines

Digital asset management

- Maintained cloud-based DAMS with 600,000+ digital items of different formats in multiple collections

- Configured cloud-based DAMS to support variety of collections

- Migrated 150,000+ digital items to a new Drupal/Fedora platform

- Organized, uploaded and digitally preserved digital items

- Organized and maintained a back-up of digital folder system

- Participated in developing a new DAMS by providing consultations and feedback during the UX phase

Metadata management

- Maintained and updated metadata application profile

- Cleaned up 150,000+ metadata records for migration

- Trained metadata creators to consistently apply metadata rules

- Supervised metadata creation and quality reviewed new records

- Created, enhanced and normalized controlled vocabularies

Project management

- Large-scale project management

- Prioritization, task delegation, progress tracking of complex digitization project involving 9000+ items

- Implemented Trello and Airtable (project management systems) to simplify and enhance daily operations

- Developed workflows for variety of projects

Team management

- Recruited, hired, trained, on-boarded new employees

- Daily employees supervision

- Provided specialized metadata and digitization training for staff

Reference and research

- Provided reference services to academic faculty and students

- Instructed users how to retrieve information from digital resources 

DIGITAL PROJECT MANAGER | METADATA MANAGER | TECHNICAL WRITER

University of Nevada, Las Vegas

2016-09 - Feb 2018-02

Project management

- Oversaw large-scale digitization project (300,000+ digital items)

- Lead and troubleshooted daily operations and technology glitches

- Task prioritization, progress assessment, reporting to stakeholders

- Budget management, expenditure reporting, budget justification
- Collaborated with partners and vendors on a national and international level, including Library of Congress
- Coordinated vendors, stakeholders and advisory board
- Developed efficient workflow to streamline the digitization process

Metadata management
- Updated project metadata application profile to conform to Library of Congress standards
- Trained project staff to consistently apply metadata rules
- Supervised metadata creation and quality reviewed new records

Technical documentation writing
- Wrote/updated user manuals, technology procedures, digitization step-by-step instructions
- Wrote training documentation for project staff
- Developed a project website (web design, information architecture, content writing)

Team management
- Recruited, hired, onboarded new staff
- Trained, supervised and evaluated performance of project staff

DIGITAL ASSETS SPECIALIST | TECHNICAL WRITER

University of Nevada, Las Vegas

2015-10 - 2016-07

Digital asset management

- Maintained, updated and curated digital assets in a cloud-based DAMS

- Organized and supervised upload of new digital assets in the DAMS

- Developed efficient workflow for adding, removing, restricting digital assets

- Generated statistics and reports of digital asset usage
- Identified and generated reports of digital assets needing remediation

Technical writing
- Developed workflow flowcharts to enhance the digitization workflow
- Developed metadata users' manual
- Developed checklists with recurring steps for metadata team
- Created video tutorials for metadata team

Metadata management
- Metadata quality control
- Developed and implemented local authority terms systems for controlled vocabularies
- Managed and curated new metadata terms
- Managed and prepared metadata for linked data projects
- Consulted software developer for necessary software enhancements, new functionalities and customization of local authority system

Team management
- Hired, trained and supervised employees
- Managed large-scale digitization project team
- Trained and managed metadata team
- Developed OCR projects and managed OCR team workflows

LIBRARY ASSISTANT | Reference and research

Las Vegas-Clark County Library District

2012-06 - 2016-09

Reference and research

- Provided reference services to library users

- Promoted library electronic resources and databases

- Instructed library users to retrieve info from databases efficiently

- Taught library users on various search techniques for refining search

Technical writing
- Wrote procedures and guidelines for the Reference department
- Created the workflow chart for training new hires

Metadata and cataloging
- Cataloged library materials to ensure easy resource discovery
- Created consistent metadata for new materials

LIBRARY ASSISTANT

Las Vegas-Clark County Library District

2011-09 - 2012-06

- Processed and organized library materials

- Participated in curation projects

- Participated in reorganization projects to ensure easy resource retrieval 

HEAD ACCOUNTANT

OTOM Ltd., Ruse, Bulgaria

2006-02 - 2011-03

- Performed financial analysis and forecasts

- Generated financials reports for stakeholders

- Assisted in budget preparation and expense management activities

- Monitored expenditures, analyzed revenues, determined budget variances
- Collaborated with IRS on financial inquires
- Assisted IRS audits
- Updated and maintained existing accounting procedures and policies
- Supervised bookkeepers

IMPORT EXPORT SPECIALIST

SL Industries Ltd, Ruse, Bulgaria

2005-06 - 2005-12

- Coordinated import-export transaction for foreign partners

- Ensured import-export documents comply with the customs laws and regulations

- Worked with authorities to obtain import permits and export licenses for foreign shipment 

- Gathered statistics from monthly transactions, prepared reports, reported to stakeholders

TEACHER | ENGLISH AS A SECOND LANGUAGE (ESL)

Ruse School District, Ruse, Bulgaria

2003-08 - 2006-09

- Taught intermediate and advanced students: English grammar, spelling and punctuation, reading, pronunciation, vocabulary, composition skills, critical thinking skills

- Created inspiring inclusive environment for ethnically, racially and religiously diverse students to promote academic success